Responsible Gambling
At One Spin, we want gambling to remain a form of entertainment that you can manage. Player safety and controlled play matter, so we encourage you to set personal boundaries, keep track of your activity and ask for assistance if gambling stops feeling manageable. OneSpin supports a considered approach to play and encourages anyone with concerns to reach out for help.
Our approach to player protection
Safer gambling starts with clear personal limits and regular check-ins with yourself. Decide in advance how much time and money you are comfortable spending, and do not treat gambling as a way to make money or recover losses. Take a break whenever play no longer feels like a choice you can comfortably control.
Activity-control tools
Account controls can help players keep their activity within personal boundaries. Check the account area for any available settings, and contact support if you need help or have questions about managing your play. You can also use reminders on your own device to review how long you have been playing and when it is time to stop.
Deposit and loss limits
Choose a spending amount that fits your budget before you begin, and avoid adding more money once you reach it. A deposit limit can help you stick to that decision over a daily or weekly period. Consider setting a separate loss limit as well. If you reach either boundary, stop for the day rather than trying to win the money back.
Time limits and breaks
Decide how long you intend to play and take regular breaks away from the screen. A timer can help you notice how much time has passed. If you want to step away for longer, an account break or self-exclusion may be worth considering. Contact support to discuss assistance with concerns about your play.
When to pause and reassess
Consider taking a break if you find yourself spending more time or money than planned, hiding your gambling, neglecting everyday responsibilities, or feeling compelled to continue after deciding to stop. These can be signs that it is time to review your habits and speak with someone you trust. You do not need to wait until things feel severe before asking for support.
Tips for staying in control
- Set a budget and time boundary before you start.
- Do not gamble with money intended for essential expenses.
- Avoid playing when upset, stressed or under the influence of alcohol.
- Take breaks and keep gambling separate from work and daily responsibilities.
- Do not chase losses or borrow money to continue playing.
Professional help and support
If gambling is affecting your wellbeing, finances or relationships, consider speaking with a qualified professional or a support organisation in your area. Support options differ by location, so choose a service that is appropriate for you. You can also contact OneSpin support to request assistance with concerns about your play.